Borrowhood ("we", "us", "our") is operated by Stackwell Digital, based in British Columbia, Canada. This policy explains what information we collect, how we use it, and your rights as a user.
When you create an account or use Borrowhood, we collect:
We do not sell your data. We do not use your data for advertising.
Borrowhood is a private, invite-only platform. Your profile, items, and activity are only visible to members of your community. No public browsing, no stranger access.
Community admins can see member lists, item inventory, and borrow request history for their community.
Your data is stored in Supabase (hosted on AWS in the United States). We use row-level security policies to ensure users can only access data they are permitted to see. All traffic is encrypted via TLS/HTTPS.
We use a session token stored in your browser's local storage to keep you signed in. Google Analytics sets cookies to measure usage. We do not use advertising or tracking cookies.
We retain your account data as long as your account exists. If you delete your account or your community's subscription ends, your data is retained for 30 days before permanent deletion, unless you request immediate deletion.
If you are a resident of British Columbia or the European Economic Area, you have the right to access, correct, export, or delete your personal data. To make a request, email info@borrowhood.ca.
Borrowhood is not intended for users under 13. We do not knowingly collect data from children.
We may update this policy from time to time. We will notify community admins of material changes by email. Continued use of the platform after changes are posted means you accept the updated policy.
Questions about this policy? Email info@borrowhood.ca.